igloohome Store
Frequently Asked Questions (FAQ)
1. What is igloohome?
igloohome, established in 2015, is the consumer arm of igloo, a Singapore local brand, smart access solutions company. We specialise in creating software solutions and digital lock products that simplify access management and secure properties, homes, equipment rental spaces, and many more.
2. What types of digital locks does igloohome offer?
At igloohome, we provide a wide range of best digital lock solutions, including:
- Digital Door Locks: Ideal for securing your home, office, or properties.
- Digital Padlocks: Perfect for portable security needs such as luggage locks and
- Gate Locks: Designed for protection of gates.
- Accessories and Ecosystem: Complementary products for seamless smart access integration.
3. Where can I buy igloohome digital locks in Malaysia?
You can purchase igloohome digital locks through our online store.
4. How to change igloohome digital lock battery?
To change igloohome digital lock batteries, you need to know which smart lock models you have. Most our smart lock use AA batteries.
To find more information about changing batteries for other digital lock models, you can visit our Support and Help Portal here and enter your queries.
5. What kind of batteries should I use for my igloohome digital door locks?
Always use alkaline batteries, such as Energizer, Duracell, and Panasonic. Also, batteries should be changed every 8 - 10 months to prevent battery liquid leaks. You can read more details in this article.
6. How secure is igloohome digital lock?
Your data is always securely stored in Amazon Web Services (AWS) and we guarantee that we never, ever sell your data. All our software is also built in Singapore and we are compliant with GDPR, international data privacy laws and standards to safeguard your data from any authorised access.